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Article 6 Delivery

1. If the commencement, progress, or (delivery) of the Agreement is delayed because,
   for example, the Buyer has not provided all requested information on time, does not
   provide sufficient cooperation, the (down) payment has not been received by Nannar on
   time, or due to other circumstances outside Nannar’s control, any delay occurs, Nannar
   is entitled to a reasonable extension of the (delivery) deadline. All agreed (delivery)
   deadlines are never fatal deadlines. The Buyer must put Nannar in writing in default and
   give her a reasonable period to be able to (deliver) deliver. The Buyer does not have any
   right to compensation due to the delay.
2. If the Buyer refuses acceptance or is negligent in providing information or instructions
   necessary for delivery, Nannar is entitled to store the goods at the expense and risk of
   the Buyer.
3. If the Products are delivered by Nannar or an external transporter, Nannar, unless
   otherwise agreed in writing, is entitled to charge any delivery costs. These will then be
   invoiced separately unless expressly agreed otherwise.
4. If Nannar needs data from the Buyer in the context of the execution of the Agreement,
   the delivery time only commences after the Buyer has made all data necessary for the
   execution available to Nannar.
5. If Nannar has specified a term for delivery, it is indicative. Delivery outside the
   Netherlands is subject to longer delivery periods.
6. Nannar is entitled to deliver the goods in parts, unless deviated from this by
   Agreement or if the partial delivery has no independent value. Nannar is entitled to
   invoice the thus delivered separately.
7. Deliveries are only carried out if all invoices have been paid unless explicitly agreed
   otherwise. Nannar reserves the right to refuse delivery if there is a justified fear of non-
   payment.

Article 7 Packaging and Transport

1. Nannar undertakes towards the Buyer to properly package the goods to be delivered
   and to secure them in such a way that they reach their destination in good condition
   under normal use.
2. Unless otherwise agreed in writing, all deliveries occur including value-added tax
   (VAT), including packaging and packaging material.
3. Accepting goods without comments or remarks on the consignment note or the receipt
   serves as proof that the packaging was in good condition at the time of delivery.

Article 8 Inspection, Complaints

1. The Buyer is obliged to inspect the delivered goods at the time of (delivery) but in any
   case within 14 days after receiving the delivered, but only to unpack or use to the extent
   necessary to assess whether she keeps the Product. In doing so, the Buyer should
   investigate whether the quality and quantity of the delivered correspond with the
   Agreement, and whether the Products meet the standards that can be set in normal
   (commercial) traffic.
2. The Buyer is obliged to investigate and inform herself how the Product should be used
   and to test the Product according to the instructions when used personally. Nannar does
   not accept liability for the incorrect use of the Product by the Buyer.
3. Any visible defects or shortages should be reported in writing to Nannar at
   info@nannar.eu after delivery. The Buyer has a period of 14 days after delivery for this.
   Non-visible defects or shortages must be reported within 14 days after discovery but no
   later than 2 months after delivery. In case of damage to the Product due to careless
   handling by the Buyer herself, the Buyer is liable for any depreciation of the Product.
4. If timely complaints are made pursuant to the previous paragraph, the Buyer in the
   exercise of a profession or business remains obliged to pay for the purchased goods. If a
   Buyer wishes to return defective goods, this will only take place with prior written
   permission from Nannar in the manner indicated by Nannar.
5. If the Consumer exercises her right of withdrawal, she will return the Product and all
   accessories, as far as reasonably possible, in their original condition and packaging to
   Nannar, in accordance with Nannar’s return instructions. The direct costs of return
   shipments are at the expense and risk of the Buyer.
6. Nannar heeft het recht een onderzoek in te stellen naar de echtheid en staat van de geretourneerde Producten voordat restitutie plaatsvindt.
7. Refunds to the Buyer are processed as soon as possible, but the payment may take
   up to 30 days after receipt of the return shipment. Refund is made to the previously
   specified account number.
8. If the Buyer exercises her right to complain, she has no right to suspend her payment
   obligation nor to offset outstanding invoices.
9. In the absence of a complete delivery, and/or if one or more Products are missing, and
   this is attributable to Nannar, Nannar will, after a request from the Buyer, send the
   missing Product(s) or cancel the remaining order. The confirmation of receipt of the
   Products is leading here. Any damage suffered by the Buyer as a result of the (deviating)
   scope of delivery cannot be recovered from Nannar.